NORTHGLENN STUDIO MANAGER

 

WE’RE HIRING!

Join the High Ride Team as our Northglenn Studio Manager.

Job details

Pay

  • $50,000 - $65,000 a year

Job type

  • Full-time

Benefits

Pulled from the full job description

  • 401(k)

  • Health insurance

  • Paid time off

Full job description

OVERVIEW

We are seeking a highly organized and detail-oriented Studio Manager to join our team. As a Studio Manager, you will be responsible for overseeing the daily operations of our studio, ensuring smooth functioning and exceptional customer service. This is a key role that requires strong administrative skills, retail sales experience, and the ability to effectively manage a team.

RESPONSIBILITIES

  • Manage all daily operations at High Ride

  • Recruit, interview, train, manage, and nurture a team of Studio Assistants to enhance customer experiences and foster a vibrant community

  • Serve as the welcoming face of High Ride, delivering exceptional customer service

  • Utilize Mariana Tek for client check-ins, report generation, schedule updates, and membership and merchandise sales

  • Execute opening and closing tasks, ensuring studio cleanliness

  • Monitor sales performance and implement strategies to achieve sales targets

  • Devise and implement sales and conversion strategies to boost utilization and retention

  • Implement retention processes to pleasantly surprise and retain both new and existing members

  • Develop and implement effective marketing strategies to promote the studio and increase customer base

  • Establish community partnerships with local businesses and apartments for events, fostering brand love and community awareness

  • Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction

  • Contribute to the High Ride community by riding classes, participating in in studio and out of studio events, and being an encouraging presence inside and outside of the studio

QUALIFICATIONS

  • Excellent communication skills

  • Excellent phone etiquette and customer service skills

  • Strong organizational and multitasking abilities

  • Proven experience in a managerial or supervisory role, preferably in a fitness or boutique studio setting.

  • Leadership skills to motivate and manage a team

  • Experience in sales and marketing preferably within the fitness industry to promote the studio and increase membership.

  • Knowledge of grassroots, community outreach, and partnership strategies.

  • Strong organizational abilities to manage studio schedule and studio operations efficiently.

  • Ability to effectively recruit, train, and manage a team

  • Attention to detail to ensure the cleanliness and maintenance of the studio space and equipment.

As a Studio Manager, you will have the opportunity to lead a dynamic team in a creative environment. We offer competitive compensation and benefits packages. If you are passionate about customer service, have strong organizational skills, and thrive in a fast-paced environment, we would love to hear from you.

Note: This is a paid position. Internship positions are not available.

Work Location: In person

Ready to join our team?
Start by filling out the form below. We will be in touch if you move forward with interviews based on your responses + availability listed below.

Have more questions? Don’t hesitate to reach out to us at hello@highridecycle.com.